Measuring popularity and influence of user-generated content
Submitted by Kyle Mathews on Tue, 03/18/2008 - 11:51
I made it to one break out session at the Omniture Summit. I choose to attend a session on how to user web analytics to measure user generated content. Specifically how to identify the most popular and most influential content created by users
Why websites like ugc
- credibility - recommendations from a friend are more credible then from the company
- frequency - users who make content visit site many more times then users who don't make content
- targeting - specialized community sites great for advertising niche products.
popularity -- measure by page views and unique visitors
influence -- measure what content drives users to meet business goals
Which users and what content drives visitors to perform business events. Which user-generated-content drives other users to generate even more content (blog posts, comments, reviews, etc).
I really enjoyed this session. Most sites I build are community sites. The presenters gave me practical tips on how to measure and promote user-generated content.
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